Once you have completed your student tenant detail form and paid your non-refundable application fee for a room in a student property we will raise your tenancy contract and send this to your stated guarantor for signature. The contracts should be returned to us by the date stated in our letter to your guarantor. We will hold the contracts until the date of commencement. Please ensure you are aware of your contract start date.
On the day your contract starts you should come to our office to sign the contracts and collect your keys to the property. This should be between 10.00am and 5.00pm.At this time we will require your first rental payment. Rental during the months of July, August and September (where applicable) may be paid monthly on the 1st of the month. Thereafter rental payments should be made quarterly in advance on 1st October, 1st January and 1st April. Payments may be made by bank transfer (details of our account are as stated on the letter to your guarantor), debit card payment, cheque or cash. Any returned cheques will be charged at standing banking charge rate. Any late rental payments will be subject to a charge of 6% per annum as stated in the tenancy contracts.
If you are unable to visit our office on the day of your contract starting you may come in on any weekday thereafter between 10.00am and 5.00pm. You must however arrange to make your rental payment on the day of your contract start. Please note that it is not our policy to post or issue keys on your behalf as all contracts must be signed by the tenant on the day of key issue. Student tenants are exempt from paying council tax but in order to qualify an exemption certificate must be provided to the council tax office if required. If you are a first year student you will not be exempt until your course actually starts and should therefore be aware that you will be liable for council tax from when your contract starts until the start of your course. Similarly, if you change course, starting a new course in the new academic year the council will not consider you exempt again until your new course starts.
Rooms may only be secured by the payment of a non-refundable application fee of £150. This can be paid by cash or card at our office or by card over the phone or bank transfer(please call 01326 315000 for details).