Testimonials

Happy customers make us happy!

Rated 5 out of 5
First Class & Friendly Service

Townsends managed a property for two and a half years, until I sold it, and did a very efficient job. They were responsive to any items which required sorting out and have a reliable group of tradespeople for just about any task, who were all helpful and responded quickly. Townsends’ monthly reports were complete and accurate, making the chore of annual tax returns a lot easier. First class and friendly service.

Rated 5 out of 5
Extremely Professional

I changed over to Townsends as a landlord a few months ago and a lot has had to be dealt with during the short time I have been with them so I have got to know them well. They are extremely professional and every problem was dealt with swiftly and efficiently and they took a lot of responsibility off me with sound advice. I am so very glad that I have my properties in such safe hands now. 

Rated 5 out of 5
A breath of fresh air

My partner and I were looking for a long term rental and were really struggling to find a place that allowed dogs. Archie was such a great help in our search and provided lots of useful suggestions and information. Pretty much every other estate agent in the area either dismissed us or was straight-up rude when we asked. Our experience with Townsend was a breath of fresh air.

Rated 5 out of 5
Highly Recommended
Buying my first home was a big step, and I’m so grateful to Townsends—especially Jodie C.—for making it a smooth and positive experience. From my initial enquiry, Jodie was quick to respond and attentive to the process. She helped me navigate leasehold blockers, guided me through home insurance, and was transparent about the property’s condition. She also supported me through final steps like account transfers. Her calm and helpful nature made all the difference. Highly recommended.
 
Rated 5 out of 5
First Class & Friendly Service

We rented with this agency after the agents we were with retired. Townsend first visit to our rented property went very well and we were thanked for looking after the house. We would recommend Townsend and all the staff we meet were very friendly such lovely people.

 
Rated 5 out of 5
Heartily recommended
Very impressed with how helpful these guys have been! Currently renting a property, we’ve received a quick response whenever we had any minor issues at our flat, and everyone there is friendly and professional. Heartily recommended.
 
Rated 5 out of 5
Easy to Communicate With

I would highly recommend Townsends as they really look after their tenants; I don’t know about others experiences but for us they have been perfect, easy to communicate with and understanding about our personal life situations.

Rated 5 out of 5
Always Professional
We had a very professional and excellent experience renting with Townsends for a rental property in the Truro area. We liaised with Jodie who was always professional, kept us up to date with great communication and made the whole process very straightforward. Really recommend for professional renters.
 
Rated 5 out of 5
Very Satisfied
Thank you to Townsends for the support received throughout the duration of my tenancy. Communications were addressed promptly and I have been very satisfied with service provided.
Rated 5 out of 5
Helpful and Efficient Staff
We are very pleased with Townsends services. All issues are promptly dealt with by the very helpful and efficient staff.
 
Rated 5 out of 5
Excellent Service​
 Jodie managed our sale, she was excellent. I do believe that without her the sale would not have happened. Many Thanks Jodie!
 
Rated 5 out of 5
A Great Agency
A great agency. Very helpful and friendly and acted on issues quickly with little fuss. They were great when I was a tenant and also when purchasing my property.
 
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